Contact Annette De Los Santos
Directions Equity, LLC DBA Directions Home Loan is licensed under the laws of the state of Texas and by state law is subject to regulatory oversight by the department of savings and mortgage lending. Consumers wishing to file a complaint against a mortgage banker or a licensed mortgage banker residential mortgage loan originator should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending, 2601 North Lamar, Suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the department’s website at www.sml.texas.gov. a toll-free consumer hotline is available at 1-877-276-5550. The department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of licensed mortgage banker residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the department prior to the payment of a claim. for more information about the recovery fund, please consult the department’s website at www.sml.texas.gov. National Mortgage Licensing System Registry #214519. directions home loan is located at 2915 W Bitters Rd, suite 102, San Antonio, TX 78248.
About Annette De Los Santos
Annette De Los Santos has been in mortgage industry since 1997. Experienced in FHA, VA, and Conventional Loans as well as HIP down payment assistance programs, helping you feel comfortable begins with sharing her thorough knowledge of the products we have to offer so that you can make informed decisions. “Put my years of experience to work and I promise to deliver exceptional service to you! Referrals from satisfied customers are a very important part of my business. My goal is to earn your confidence and become your trusted mortgage consultant for years to come.”