Dedicated, hard-working professional with diverse and successful experience in Mortgage Lending, Processing, Inside Sales, Customer Service, Project Management, and Supervision. Demonstrated ability to quickly learn complex information and train other employees. Work well as part of a team or individually to consistently achieve quality and productivity goals. Qualifications include: • Successfully managed internal and external relationships in support of business goals. • Use strong organizational, planning and prioritizing abilities to successfully manage multiple projects in fast-paced work environment. • Maintained confidentiality with highly sensitive materials and matters. • Proficient in Microsoft Office products used for correspondence and reporting. • Strong Leadership demonstrated in supervising, training and coaching employees. Specialties: Windows 2003, NT, and XP, Encompass Microsoft Office Products: Word, Excel and PowerPoint Groupwise Email program, Outlook Email