Contact Claire Richard
Consumers wishing to file a complaint against a mortgage banker or a licensed mortgage banker residential mortgage loan originator should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending, 2601 North Lamar, Suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the Department's website at www.sml.texas.gov. A toll-free consumer hotline is available at 1-877-276-5550. NTFN, Inc. is licensed by the Texas Department of Savings and Mortgage Lending. NTFN, Inc. is licensed under the laws of the state of Texas and by state law is subject to regulatory oversight by the Department of Savings and Mortgage Lending. The department maintains a recovery fund to make the payments to certain actual out of pocket damages sustained by borrowers caused by acts of licensed mortgage banker residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the department prior to the payment of a claim. For more information about the recovery fund, please consult the department's website at http://www.sml.texas.gov. NTFN, Inc. is licensed in AL, AR, CO, FL, GA, IL, IN, LA, MI, NM, NC, OH, OK, SC, TN, TX, & WI.
About Claire Richard
While she may be a millennial, Claire Richard’s business philosophy is old-school. She understands that your loan is the only one that matters to you, so she will make sure that it is done right and with no surprises. After earning her bachelor’s degree in both Business and French, Claire worked in Private Wealth Management at an international bank in New York City where she learned how to determine what is important to the client and how to meet their expectations. After nine years away from home, she returned to Texas as a Licensed Mortgage Loan Officer. She is excited to use her experience to make your mortgage process as seamless and efficient as possible. While in New York, Claire enjoyed attending events at the United Nations, working backstage at New York Fashion Week, and serving on the leadership team for young adults at her church. Since returning to Dallas, she has been a regular volunteer at OurCalling soup kitchen, serves as Director of Membership for Young Catholic Professionals and is training for her next half marathon.