Contact Jennifer Stone
Consumers wishing to file a complaint against a mortgage banker or a licensed mortgage banker residential mortgage loan originator should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending, 2601 North Lamar, Suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the Department's website at www.sml.texas.gov. A toll-free consumer hotline is available at 1-877-276-5550. NTFN, Inc. is licensed by the Texas Department of Savings and Mortgage Lending. NTFN, Inc. is licensed under the laws of the state of Texas and by state law is subject to regulatory oversight by the Department of Savings and Mortgage Lending. The department maintains a recovery fund to make the payments to certain actual out of pocket damages sustained by borrowers caused by acts of licensed mortgage banker residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the department prior to the payment of a claim. For more information about the recovery fund, please consult the department's website at http://www.sml.texas.gov. NTFN, Inc. is licensed in AL, AR, CO, FL, GA, IL, IN, LA, MI, NM, NC, OH, OK, SC, TN, TX, & WI.
About Jennifer Stone
I have over 25 years of mortgage lending experience. My expertise is primarily in builder services, sales management, service management, high volume production, underwriting, compliance, government lending and leadership. For over 10 years I worked as a Managing Director for the mortgage division of a large company. Throughout my tenure, I served over 10,000 customers, with an overall satisfaction rating of 98% and a closed-on-time rate of 96%. Additionally, I grew closed loan production of their mortgage division to $500 million dollars in 2015. I'm dedicated to providing my customers with the high quality service they deserve. My passion to provide excellent customer service, while utilizing my unique production skills repeatedly benefits the home financing needs of my customers and builders. Fulfilling my client's personalized mortgage needs, offering competitive pricing, and closing in a timely manner are always my top priorities. I’ll make sure you’re paired with the loan that fits you perfectly.