Contact Randy Sims
Consumers wishing to file a complaint against a mortgage banker or a licensed mortgage banker residential mortgage loan originator should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending, 2601 North Lamar, Suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the Department's website at www.sml.texas.gov. A toll-free consumer hotline is available at 1-877-276-5550. NTFN, Inc. is licensed by the Texas Department of Savings and Mortgage Lending. NTFN, Inc. is licensed under the laws of the state of Texas and by state law is subject to regulatory oversight by the Department of Savings and Mortgage Lending. The department maintains a recovery fund to make the payments to certain actual out of pocket damages sustained by borrowers caused by acts of licensed mortgage banker residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the department prior to the payment of a claim. For more information about the recovery fund, please consult the department's website at http://www.sml.texas.gov. NTFN, Inc. is licensed in AL, AR, CO, FL, GA, IL, IN, LA, MI, NM, NC, OH, OK, SC, TN, TX, & WI.
About Randy Sims
Randy R. Sims, has specialized in serving first time home buyers for the past twelve years. He started in the mortgage business after spending over 20 years in various management positions in the educational publishing industry. He holds a Masters Degree in Business Education from the University of North Texas. Randy is a past National President of the Future Business Leaders of America-Phi Beta Lambda Alumni Division. He is active and has held offices in the Westerville Area Realty Association, North Area Realtor Association, and New Albany Realty Association. Randy and his wife Carolyn live in Westerville, OH.