502 Review(s)
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Marla K.
December 5, 2018
When a customer has an unusual situation the loan processor should be very experienced so that questions can be answered on the first call, second at most. Care should be taken to keep up with the paperwork, a couple of times I was asked to resubmit things I had already sent in. I understand there's a mountain of paperwork but there should be a well defined process to track what's been received. This information should be available to everyone working on a specific file.
Gary C.
December 4, 2018
The process was made simple and painless. We were kept informed at every step.
Caleb W.
December 4, 2018
Worked awesomely under a tight time table. Jason and his team were dedicated and I appreciate their professionalism, attention to detail, and compassion during a stressful situation from a previous lender and hard stop date on my lease. Thank you, -Caleb